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POLICIES
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ALARMSELLOUT, LLC. TERMS & POLICIES
30 DAY RETURN POLICY
Our goal is to ensure you are completely satisfied with your purchase. If for any reason you are dissatisfied, simply contact us within 30 days from the date of purchase.
We will attempt to troubleshoot any issues you may have first, but if you are still unhappy you may return your purchase to us. You will need to package your purchase in it's original new condition with all it's original packaging.
Shipping and handling fees are non-refundable since they are actual charges we encored. Our customers are responsible to pay any return shipping charges.
RESTOCKING FEES
a.) We charge a flat $5.00 restocking fee per package.
DAMAGED ITEM FEES
b.) If an item is returned with writing, scuffs, marks, scratches, tape, or other deformities on it, OR, if it is without it's original packaging, we charge a $1.00 damaged item fee per component in this condition.
c.) In addition, if an item is returned in a non-resalable condition, we may deduct the dollar amount required to refurbish the item to a resalable condition.
LIMITED WARRANTY
We offer a 1-year limited warranty on all of our products from defects caused by what is considered to be normal use.
The purchaser is responsible to pay for
return shipping and handling and must obtain a Return Authorization
Number before returning any products for review. We have the right
to refuse any returns without a Return Authorization Number.
We do not replace items due to damages caused from installation errors (i.e. an installer connecting a (-) wire to a (+) wire causing damage to our products,) damaged caused by installing our product in a manner not intended for it's use (i.e. installing an inside component in an outdoor atmosphere), or any other damage that is not considered to be normal use.
We do not warrant the screen on LCD Remotes or key fobs since remotes are easily dropped, sat on, or caused to break from other normal use. However, the functionality of the LCD Remotes and key fobs will be covered under our limited warranty when appropriate.
BATTERY WARRANTY Due to the nature of the product, we can only warranty our batteries for 60 days after the purchase date. However, if a battery goes dead in an unreasonable amount of time, please contact us as we may be able to work with you.
WARRANTY VOID Except where prohibited by law, all warranties are void if the any of the following are true:
a.) Neutral or negative feedback is left for us on any website, including, but not limited to, ebay.
b.) Ebay or paypal dispute, claim, or other chargeback is opened, even if resolved.
c.) We feel that a customer is attempting to take advantage of us, committing fraud, or is otherwise not operating in good faith.
We always work with our customers directly so there should never be a need to leave us neutral or negative feedback, or to open an ebay, paypal, or other chargeback claim.
In the event that a customer voids their warranty with us, they are still covered by the manufacturer's limited 1-year warranty directly. At that time, the customer would be responsible for shipping to and from the manufacturer to repair the part.
INTERNATIONAL BUYERS
Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be prior to bidding or buying.
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